Risk Management with Quality Improvement Programs in Healthcare

This course provides a comprehensive exploration of risk management in healthcare, focusing on quality improvement, patient safety, incident reporting, risk analysis, and proactive strategies to mitigate risks. Participants will gain insights into the role of human factors, teamwork, and structured methodologies such as Failure Mode and Effects Analysis (FMEA) in minimizing healthcare-related risks. The course emphasizes a systematic approach to risk management, integrating real-world applications and best practices to enhance safety and quality in healthcare settings.

• Explore the evolution of quality and risk management in healthcare.
• Examine the principles of patient safety and the impact of human factors on risk.
• Understand methodologies for risk identification, assessment, and mitigation.
• Learn best practices for incident reporting and analysis in healthcare settings.
• Apply proactive risk management techniques, including FMEA, to prevent errors.
• Develop a culture of continuous improvement and risk awareness in healthcare organizations.

Unit 1: Risk Management in Healthcare: Quality, Safety, and Human Factors (Part 1)

• Evolution of Quality and Risk Management in Healthcare
• From Quality Control to Total Quality Management (TQM)
• Defining and Measuring Healthcare Quality
• Principles of Patient Safety in Healthcare
• The Role of Leadership in Quality and Risk Management

Unit 2: Risk Management in Healthcare: Quality, Safety, and Human Factors (Part 2)

• The Impact of Human Factors on Risk and Safety
• Workload, Fatigue, and Stress in Healthcare Professionals
• How Communication Failures Contribute to Errors
• Teamwork and Collaboration in Risk Management
• Building a Culture of Patient Safety

Unit 3: Risk Management in Healthcare: Quality, Safety, and Incident Reporting

• Identifying and Assessing Risks in Healthcare
• Risk Classification and Prioritization
• Incident Reporting Systems and Their Importance
• The Role of Data and Analytics in Risk Management
• The Saudi Health Transformation 2030 and Its Impact on Risk Management

Unit 4: Risk Management in Healthcare: FMEA Methodology and Teamwork

• Introduction to Failure Mode and Effects Analysis (FMEA)
• Steps in Conducting an FMEA for Risk Management
• Identifying Failure Modes and Their Effects
• Data Collection and Analysis in FMEA
• The Role of Multidisciplinary Teams in Risk Prevention
• Monitoring and Evaluating Risk Mitigation Strategies