Quality Improvement and Tools for Excellence in Healthcare

In today’s healthcare environment, achieving and sustaining high-quality outcomes is essential. This course provides healthcare professionals with the foundations of quality improvement, tools for identifying and solving problems, and strategies to build a culture of excellence. Participants will learn to design improvement projects and apply proven tools to drive measurable change across healthcare systems.

• Describe key principles and the historical evolution of quality improvement across industries, including healthcare.
• Analyze organizational structures that support a culture of continuous improvement.
• Design tailored quality improvement projects using defined goals, measurable outcomes, and stakeholder input.
• Apply appropriate quality tools such as root cause analysis, Pareto charts, and fishbone diagrams to solve healthcare-related problems.