package " Data Analysis & Patient Experience"

By conducting our need assessment, we found that there is a shortage of knowledge among target participants about patient experiences as follows:

• Deficit knowledge about how to rising excellence during management plan focusing on the patients needs
• Lack of information about the health care system depending on the patients needs.
• Weak awareness to build a relationship with the patient by different ways
• Unfamiliarity about the importance of positive working environment
• Insufficiency of facts about the importance of soft skills during caring patients